SLIDESHOWS
Debra Donston-Miller | October 02, 2012
 
      

6 Ways iPhone 5, iOS 6 Amp Up Social Opportunities



Photo

Exploiting The Mobile-Social Connection

Apple's new iPhone 5 and iOS 6 both have new social-focused features--a good thing not only for users of the iPhone (and iPad), but also for businesses that are integrating social capabilities into their marketing, customer service, and ecommerce initiatives.

Now, some of you may be saying, "You drank the Kool-Aid: Apple in many ways is only catching up with what other vendors have already done." This is true when it comes to some features, a fact that was articulated brilliantly in the television ad Samsung put out shortly before the long-heralded release date of the "secret" iPhone 5. (In its "The Next Big Thing Is Already Here ad, Samsung parodied the breathless buildup that is typical for iAnything even when some new features have already been available on, say, Samsung Galaxy devices.)

While Apple may just be catching up in some areas, there's no denying that the demand for the iPhone 5 was and is huge, and that the existing user base is a force to be reckoned with. Indeed, many of the iPhone 5's new features will be available to older iPhone and iPad users via the iOS 6 update.

So why does this matter to businesses? Because social is becoming so much more compelling in so many areas, and because mobile and social are inextricably tied. The big idea is that the iPhone 5 and iOS 6, in addition to other devices and operating systems, are becoming more and more robust when it comes to enabling users to share and collaborate via social networking platforms.

If you are a business that is making use of social for whatever reason, all of this means more customers becoming better able to engage--whenever and wherever. If you are not examining the new socially-focused features becoming available on the major mobile platforms, you are not making the most effective use of social media. Period.

In the following slideshow, The BrainYard highlights the features of the iPhone 5 and iOS 6 that will have the biggest impact on businesses looking to fully exploit social on mobile platforms. (As for the new Maps feature, well, consider that a work in progress.) We recommend that this kind of feature-by-feature evaluation be done with all of the most popular mobile device and operating system platforms, to ensure that you have left no social stone (or mobile feature) unturned.

The screens shown in the slideshow are from an iPad 3 and iPhone 4S upgraded with iOS 6, or from Apple's website.

Exploiting The Mobile-Social Connection Apple's new iPhone 5 and iOS 6 both have new social-focused features--a good thing not only for users of the iPhone (and iPad), but also for businesses that are integrating social capabilities into their marketing, customer service, and ecommerce initiatives.

Now, some of you may be saying, "You drank the Kool-Aid: Apple in many ways is only catching up with what other vendors have already done." This is true when it comes to some features, a fact that was articulated brilliantly in the television ad Samsung put out shortly before the long-heralded release date of the "secret" iPhone 5. (In its "The Next Big Thing Is Already Here ad, Samsung parodied the breathless buildup that is typical for iAnything even when some new features have already been available on, say, Samsung Galaxy devices.)

While Apple may just be catching up in some areas, there's no denying that the demand for the iPhone 5 was and is huge, and that the existing user base is a force to be reckoned with. Indeed, many of the iPhone 5's new features will be available to older iPhone and iPad users via the iOS 6 update.

So why does this matter to businesses? Because social is becoming so much more compelling in so many areas, and because mobile and social are inextricably tied. The big idea is that the iPhone 5 and iOS 6, in addition to other devices and operating systems, are becoming more and more robust when it comes to enabling users to share and collaborate via social networking platforms.

If you are a business that is making use of social for whatever reason, all of this means more customers becoming better able to engage--whenever and wherever. If you are not examining the new socially-focused features becoming available on the major mobile platforms, you are not making the most effective use of social media. Period.

In the following slideshow, The BrainYard highlights the features of the iPhone 5 and iOS 6 that will have the biggest impact on businesses looking to fully exploit social on mobile platforms. (As for the new Maps feature, well, consider that a work in progress.) We recommend that this kind of feature-by-feature evaluation be done with all of the most popular mobile device and operating system platforms, to ensure that you have left no social stone (or mobile feature) unturned.

The screens shown in the slideshow are from an iPad 3 and iPhone 4S upgraded with iOS 6, or from Apple's website.

ABOUT THIS SLIDESHOW

Apple's iPhone 5 and iOS 6 add social capabilities to the iPhone and iPad that will provide new ways for businesses to interact with their customers.





DIGITALISSUE

In This Issue:

The Customer Really Comes First:

Social media make the customer more powerful than ever. Here's how to listen and react.

Spackle, Duct Tape, And Social Media:

The right tools can help smooth over the rough edges in your social business architecture.


BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
Hearsay Social Brings An Enterprise Focus
Hearsay Social's CTO and co-Founder Steve Garrity gives the Valley View judges the 2-minute elevator pitch, and discusses why his company's social enterprise software stands out.
Hearsay Makes Business More Social
Some of the most innovative new enterprise technologies come from start-ups, but doing business with them can be risky, given their unproven products and short track records. With Steve Garrity, Co-Founder and CTO of Hearsay Social.
Highlights: Microsoft Introduces New Office and Windows 8
Highlights: Microsoft Introduces New Office and Windows 8
SLIDESHOWS
Facebook's 2012 Highs And Lows
2012 brought big ups and downs for Facebook, and for the companies that have bet some of their business on...
The BrainYard's 7 Social Business Leaders Of 2012
The editors of The BrainYard picked companies large and small that are exploring the potential of a unified social business...
10 Great Social Features For Microsoft SharePoint 2013
Social computing will play a big role in Microsoft's upcoming collaboration platform.

Sign up to the BrainYard email newsletter

*Required field

Privacy Statement