BRAINYARDNEWS
ABOUT THE AUTHOR


David F. Carr
David F. Carr
David F. Carr is Editor of The BrainYard, the community for social business on InformationWeek.com, covering social media and the...
Read Full Bio >>
See More From This Columnist >>
SHARE



Adobe Vet Joins Lithium As CEO

David F. Carr | August 23, 2011
 
   
Adobe Vet Joins Lithium As CEO Rob Tarkoff joins the private social network specialist from overseeing collaboration and digital experience products at Adobe.

Rob Tarkoff joins the private social network specialist from overseeing collaboration and digital experience products at Adobe.

Social community management specialist Lithium Technologies has picked Rob Tarkoff from Adobe Systems to take over as CEO, while co-founder Lyle Fong will fall back to a position as chief strategist.

Lithium specializes in operating customer communities on behalf of big brands like Home Depot, Sephora, Best Buy, and Verizon, as well as smaller companies. It claims to have more than 20 million registered users on these private social networks and is recognized as one of the leaders in the market for external community management by both Gartner and Forrester.

"Lithium has done a job very few companies can do, which is take something from zero and establish itself as a leader in new, emerging categories," Tarkoff said. "To get to the next level is no harder and no easier--it's just different."

While this is his first CEO post, Tarkoff said he feels prepared because of his history working for other high-growth organizations. He was one of the early executives at CommerceOne and also held leadership roles at Documentum and EMC. At Adobe, he was responsible for products such as Acrobat and Adobe Connect webconferencing and managed the products Adobe acquired with its 2010 acquisition of Day Software. More recently, oversaw the introduction of the Adobe Digital Enterprise Platform for Customer Experience Management.

10 Cool Social Media Monitoring Tools
Slideshow: 10 Cool Social Media Monitoring Tools
(click image for larger view and for slideshow)

Tarkoff said he will start at Lithium after Labor Day and will be working with Fong to set the future direction of the company. "Lyle is a very critical part of the team. I would not have done this if Lyle had not agreed to stay on and help me with the right strategy to get to the next level," he said.

A former professional gamer, Fong established a successful strategy of incorporating game-like elements into the community platform, making participation more fun and rewarding, Tarkoff said. Part of the character of the company is that it provides its customers with a clear prescription for how the platform should be used, rather than making them start with a blank slate, he said.

Lithium is privately financed by $48.25 million in venture capital.

Attend Enterprise 2.0 Santa Clara, Nov. 14-17, 2011, and learn how to drive business value with collaboration, with an emphasis on how real customers are using social software to enable more productive workforces and to be more responsive and engaged with customers and business partners. Register today and save 30% off conference passes, or get a free expo pass with priority code CPHCES02. Find out more and register.

COMMENTS

STAYUPDATED

Sign up to the BrainYard email newsletter

*Required field

Privacy Statement

BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
Startup DataSift's Big Data Platform
DataSift CEO Rob Bailey talks about the growth in big data, and his company's platform to ingest, manage and provide that data from social networks. He also provides a quick demonstration of the product.
Salesforce.com's Social Enterprise Approach Pushes
Salesforce.com co-Founder Parker Harris discusses why the company has moved past its Cloud 2 mantra, with acquisitions like Heroku and Radian6 enabling even tighter customer relationships for the enterprise.
March Madness And Social Networking
March Madness and pro sports hold many lessons for social network marketing. In this exclusive interview Eric Lundquist interviews sports broadcaster Butch Stearns on what social network marketing can learn from how sports teams social network
SLIDESHOWS
7 Examples: Put Gamification To Work
An increasing number and variety of business applications are integrating game mechanics, or gamification, to improve user engagement, engage new...
Get Social: 11 Management Systems That Can Help
Social media management systems can help your organization manage and measure increasingly sophisticated social strategies.
6 Social Sites Sitting On The Cutting Edge
Your company's Facebook and Twitter presence are established, but don't rest there. Consider these other social sites--some familiar, some less...