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Jacob Morgan | Dec 20, 2012
Which Vendors Dominate Enterprise Collaboration?
What will the social software market look like in four years? IDC's market share report offers some early clues.
Jacob Morgan | Nov 20, 2012
Why Your 'Weak' Relationships Pack Strength
The tightest relationships are not the most powerful when we need to broaden our reach within the organization.
Jacob Morgan | Nov 01, 2012
6 Ways To Build Management Support For Collaboration
Winning upper management support for collaboration makes a big difference. If you don't have it, here's how to get it.
Jacob Morgan | Oct 18, 2012
Collaborative Systems: Easy To Miss The Mark
Map out use cases defining who you want collaborating and what results you want them to achieve. Skip this step in the beginning, and you'll...
Jacob Morgan | Sep 27, 2012
What Collaboration Can And Can't Fix
Your collaboration vision must be grounded in real problems your business needs to solve.
Jacob Morgan | Sep 06, 2012
Collaboration Strategy: Avoid The Online Dating Syndrome
No matter how you spice up your profile, you'll never be a collaborative organization if you're lying to yourself. Here's how to build a better...
Jacob Morgan | Jul 12, 2012
Social's Enterprise Value: Lessons From Random House
In an essay from newly published The Collaborative Organization, Chris Hart of Random House talks about how companies can translate social...
Jacob Morgan | Jul 09, 2012
The Collaborative Organization: Control The Center
In this excerpt from The Collaborative Organization, Jacob Morgan explains how to organize for Enterprise 2.0 collaboration.
Jacob Morgan | Jun 16, 2011
Is There An ROI For Enterprise Collaboration Tools?
There's no calculator or formula, but asking a few questions before diving in can put things into perspective.
Jacob Morgan | Jul 06, 2010
Enterprise 2.0, Only for the Enterprise?

DIGITALISSUE

In Social Media, The Customer Really Comes First. Download Now
In This Issue:

The Customer Really Comes First:

Social media make the customer more powerful than ever. Here's how to listen and react.

Spackle, Duct Tape, And Social Media:

The right tools can help smooth over the rough edges in your social business architecture.


BRAINYARDRESEARCH
The State of Community Management
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
MORE WHITE PAPERS >>
VIDEOGALLERY
Hearsay Social Brings An Enterprise Focus
Hearsay Social Brings An Enterprise Focus
Hearsay Social's CTO and co-Founder Steve Garrity gives the Valley View judges the 2-minute elevator pitch, and discusses why his company's social enterprise software stands out.
Hearsay Makes Business More Social
Hearsay Makes Business More Social
Some of the most innovative new enterprise technologies come from start-ups, but doing business with them can be risky, given their unproven products and short track records. With Steve Garrity, Co-Founder and CTO of Hearsay Social.
Highlights: Microsoft Introduces New Office and Windows 8
Highlights: Microsoft Introduces New Office and Windows 8
Highlights: Microsoft Introduces New Office and Windows 8
MORE VIDEOS >>
SLIDESHOWS
Facebook's 2012 Highs And Lows
Facebook's 2012 Highs And Lows
2012 brought big ups and downs for Facebook, and for the companies that have bet some of their business on...
The BrainYard's 7 Social Business Leaders Of 2012
The BrainYard's 7 Social Business Leaders Of 2012
The editors of The BrainYard picked companies large and small that are exploring the potential of a unified social business...
10 Great Social Features For Microsoft SharePoint 2013
10 Great Social Features For Microsoft SharePoint 2013
Social computing will play a big role in Microsoft's upcoming collaboration platform.
MORE SLIDESHOWS >>

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