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Matt Ridings | Dec 19, 2012

Social Media: Get Out Of Your Comfort Zone

Before you get too deep into social business strategy, look at how comfortable your organization and its leaders are with the world of social media.

Matt Ridings | Nov 26, 2012

Social Leaders Get Teams Past The Velvet Rope

Employees with good ideas for business should be encouraged, not held back by roles. Social collaboration can help.

Matt Ridings | Oct 23, 2012

Social Business Success Requires Looking Inward

Focus as much energy on how your employees, partners, and shareholders experience your business as you do your existing and prospective customers.

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DIGITALISSUE

In Social Media, The Customer Really Comes First.

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In This Issue:

The Customer Really Comes First:

Social media make the customer more powerful than ever. Here's how to listen and react.

Spackle, Duct Tape, And Social Media:

The right tools can help smooth over the rough edges in your social business architecture.

BRAINYARDRESEARCH

The State of Community Management

The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.

Enterprise 2.0: What, Why and How?

This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.

Guide to Understanding Social CRM

This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.

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VIDEOGALLERY

Hearsay Social Brings An Enterprise Focus

Hearsay Social's CTO and co-Founder Steve Garrity gives the Valley View judges the 2-minute elevator pitch, and discusses why his company's social enterprise software stands out.

Hearsay Makes Business More Social

Some of the most innovative new enterprise technologies come from start-ups, but doing business with them can be risky, given their unproven products and short track records. With Steve Garrity, Co-Founder and CTO of Hearsay Social.

Highlights: Microsoft Introduces New Office and Windows 8

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Results for 'Matt Ridings' sorted by:

DIGITALISSUE

The Customer Really Comes First:

Spackle, Duct Tape, And Social Media:

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