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SLIDESHOWS
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Feb 09, 2012
Several savvy organizations use Facebook apps to increase brand awareness and engage new and existing customers. Consider these interesting examples.
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Feb 01, 2012
More enterprises are deploying internal social networks to encourage collaboration and improve productivity. Take a tour of the major platforms and see how they are being used by leading organizations.
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Jan 21, 2012
Mobile and social lead the list of hot tech trends for retailers, but they had company at the National Retail Federation's Big Show 2012. Here's a basket full of ideas to check out.
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Oct 13, 2011
From recruiting to keeping an eye on the competition, Twitter can help your company do certain jobs much better. Check out these 10 tips.
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Aug 17, 2011
Boost SharePoint's collaboration and file-sharing powers with third-party add-ons. Here's a visual tour of some favorites.
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Aug 12, 2011
Running a Wordpress website can be a snap for even novices, but many users struggle when it comes to custom site layouts and configurations. For those without web scripting experience, Platform Pro offers an appealing option.
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BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
National Field: The Data Driven Social Enterprise
The Obama campaign used National Field in 2008 to bring together, and share all of the data around its outreach efforts -- all of its calls, contacts and meetings were tracked every day using the social enterprise platform. Watch this demo for more.
Keynote Panel: Pushing the Limits of the Consumerization of IT
Keynote Moderator Larry Seltzer Editorial Director, Byte; Keynote Panelist Robert Scoble Blogger, Technical Evangelist & Author; Keynote Panelist Oliver Marks Co-founder, Sovos Group
Keynote: Sandy Carter, IBM
Sandy Carter Vice President, Social Business Evangelism and Sales, IBM Mobile Panorama: The Three Headed Monster
SLIDESHOWS
Use Facebook Apps To Woo Customers: 6 Examples
Several savvy organizations use Facebook apps to increase brand awareness and engage new and existing customers. Consider these interesting examples....
Enterprise Social Networks: A Guided Tour
More enterprises are deploying internal social networks to encourage collaboration and improve productivity. Take a tour of the major platforms...
10 Big Tech Ideas For Retailers
Mobile and social lead the list of hot tech trends for retailers, but they had company at the National Retail...