WHITEPAPERS
2011 Network Barometer Report
The Network Barometer Report 2011 presents the aggregate data from 270 Technology Lifecycle Management Assessments conducted by Dimension Data in 2010. The report reviews the networks' readiness to support business by evaluating the configuration variance from best practices, potential security vulnerabilities, end-of-life status and operating system environment of the included network devices.
Managed Service for Visual Communications
Managed Service for Visual Communications provides a solution for clients to not only implement and manage their technology investment, but to also address the challenges associated with user adoption.
Managed Video Conferencing - Essex University
International university deploys managed video conferencing to attract more international students and further broaden the teaching options for its students.
The State of Community Management 2011
This report is a compilation of everything The Community Roundtable learned during conversations with its members during 2010.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Excerpt: Enterprise Collaboration & Social Software Evaluation Report  - Comprehensive Product Evaluations
This research excerpt from The Real Story Group provides the table of contents from its full Enterprise Collaboration & Social Software research, and a sampling of one of the Enterprise Collaboration & Social Software in-depth evaluations available for customers - on Jive Software.
State of Enterprise 2.0 Collaboration Q2, 2011­­
This report presents responses from enterprise collaboration practitioners from around the world. It delves into respondent’s enterprise structure, maturity of enterprise collaboration, organization sponsorship, business drivers and ownership, and financial performance and satisfaction.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Enterprise 2.0 People & Culture: HR Management Challenges & Opportunities
This paper examines how social media applications are influencing the workforce and how these technologies can be implemented to achieve core organization performance goals and improving business processes.
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BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
National Field: The Data Driven Social Enterprise
The Obama campaign used National Field in 2008 to bring together, and share all of the data around its outreach efforts -- all of its calls, contacts and meetings were tracked every day using the social enterprise platform. Watch this demo for more.
Keynote Panel: Pushing the Limits of the Consumerization of IT
Keynote Moderator Larry Seltzer Editorial Director, Byte; Keynote Panelist Robert Scoble Blogger, Technical Evangelist & Author; Keynote Panelist Oliver Marks Co-founder, Sovos Group
Keynote: Sandy Carter, IBM
Sandy Carter Vice President, Social Business Evangelism and Sales, IBM Mobile Panorama: The Three Headed Monster
SLIDESHOWS
Use Facebook Apps To Woo Customers: 6 Examples
Several savvy organizations use Facebook apps to increase brand awareness and engage new and existing customers. Consider these interesting examples....
Enterprise Social Networks: A Guided Tour
More enterprises are deploying internal social networks to encourage collaboration and improve productivity. Take a tour of the major platforms...
10 Big Tech Ideas For Retailers
Mobile and social lead the list of hot tech trends for retailers, but they had company at the National Retail...