WHITEPAPERS
2011 Network Barometer Report

2011 Network Barometer Report

The Network Barometer Report 2011 presents the aggregate data from 270 Technology Lifecycle Management Assessments conducted by Dimension Data in 2010. The report reviews the networks' readiness to support business by evaluating the configuration variance from best practices, potential security vulnerabilities, end-of-life status and operating system environment of the included network devices.
Managed Video Conferencing - Essex University

Managed Video Conferencing - Essex University

International university deploys managed video conferencing to attract more international students and further broaden the teaching options for its students.
Managed Service for Visual Communications

Managed Service for Visual Communications

Managed Service for Visual Communications provides a solution for clients to not only implement and manage their technology investment, but to also address the challenges associated with user adoption.
State of Enterprise 2.0 Collaboration Q2, 2011­­

State of Enterprise 2.0 Collaboration Q2, 2011­­

This report presents responses from enterprise collaboration practitioners from around the world. It delves into respondent’s enterprise structure, maturity of enterprise collaboration, organization sponsorship, business drivers and ownership, and financial performance and satisfaction.
Excerpt: Enterprise Collaboration & Social Software Evaluation Report  - Comprehensive Product Evaluations

Excerpt: Enterprise Collaboration & Social Software Evaluation Report - Comprehensive Product Evaluations

This research excerpt from The Real Story Group provides the table of contents from its full Enterprise Collaboration & Social Software research, and a sampling of one of the Enterprise Collaboration & Social Software in-depth evaluations available for customers - on Jive Software.
Guide to Understanding Social CRM

Guide to Understanding Social CRM

This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
Enterprise 2.0: What, Why and How?

Enterprise 2.0: What, Why and How?

This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Accelerating Business Performance

Accelerating Business Performance

This free whitepaper examines the value of collaborative and 'social' concepts and their associated technologies towards achieving core performance goals and facilitating underlying business process.
Enterprise 2.0 People & Culture: HR Management Challenges & Opportunities

Enterprise 2.0 People & Culture: HR Management Challenges & Opportunities

This paper examines how social media applications are influencing the workforce and how these technologies can be implemented to achieve core organization performance goals and improving business processes.
The State of Community Management 2011

The State of Community Management 2011

This report is a compilation of everything The Community Roundtable learned during conversations with its members during 2010.

DIGITALISSUE

In This Issue:

The Customer Really Comes First:

Social media make the customer more powerful than ever. Here's how to listen and react.

Spackle, Duct Tape, And Social Media:

The right tools can help smooth over the rough edges in your social business architecture.


BRAINYARDRESEARCH
The State of Community Management
The State of Community Management documents a comprehensive set of lessons learned to help define this emerging role and give you the tools to be successful in your social initiatives.
Enterprise 2.0: What, Why and How?
This paper is an introduction to Enterprise 2.0 ‐ why it is one of the most crucial concepts to understand in business today and how you can begin to take advantage of E2 in your organization.
Guide to Understanding Social CRM
This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships.
VIDEOGALLERY
Hearsay Social Brings An Enterprise Focus
Hearsay Social's CTO and co-Founder Steve Garrity gives the Valley View judges the 2-minute elevator pitch, and discusses why his company's social enterprise software stands out.
Hearsay Makes Business More Social
Some of the most innovative new enterprise technologies come from start-ups, but doing business with them can be risky, given their unproven products and short track records. With Steve Garrity, Co-Founder and CTO of Hearsay Social.
Highlights: Microsoft Introduces New Office and Windows 8
Highlights: Microsoft Introduces New Office and Windows 8
SLIDESHOWS
Facebook's 2012 Highs And Lows
2012 brought big ups and downs for Facebook, and for the companies that have bet some of their business on...
The BrainYard's 7 Social Business Leaders Of 2012
The editors of The BrainYard picked companies large and small that are exploring the potential of a unified social business...
10 Great Social Features For Microsoft SharePoint 2013
Social computing will play a big role in Microsoft's upcoming collaboration platform.

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