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9/7/2005
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This Time, IT's Personal

In This Issue:
1. Editor's Note: This Time, IT's Personal
2. Today's Top Story
    - New Security Technology Won't Foil Identity Theft, Researcher Warns
    Related Stories:
    - Koran-Quoting Trojan Blocks Access To Porn Sites
    - Symantec Patches Another Antivirus Security Flaw
    - The Four Most Common Security Dangers
3. Breaking News
    - Satellite Communications Fill Katrina's Telephone Void ...
    - ... As Phones, Computers Come To Astrodome Refugees
    - Online Advertisers To Customers: Pick Up The Phone
    - Typhoon Nabi Hits Japanese Production
    - Adobe Extends LiveCycle Line
    - Microsoft, Logitech Move More Mice
    - Toyota Computer Makes You Watch The Road
    - Digital Audio Looks To Conquer AM Airwaves
4. In Depth: Voice Over IP
    - 3Com Rolls Out New VoIP Applications
    - Google, Microsoft At It Again--This Time It's VoIP
    - Analysis: Microsoft Moves Deeper Into VoIP
    - Skype Insists It's Not For Sale; IPO Another Question
5. Voice Of Authority
    - Data On Your Portable Devices: Priceless
6. White Papers
    - Case Study: First American Meets Its Help-Desk Goals
7. Get More Out Of InformationWeek
8. Manage Your Newsletter Subscription

Quote of the day:
" 'Hope' is the thing with feathers
That perches in the soul
And sings the tune without the words
And never stops--at all."
-- Emily Dickinson


1. Editor's Note: This Time, IT's Personal

The burgeoning number of computer-related resources becoming available to those victimized by Hurricane Katrina underscores how essential technology has become to our everyday lives.

And no, it's not just about the overall communications infrastructure, though that's critical, of course. Nor is it about how technology is part of everything from cars to toasters, although that's also true. To me, the tragedy of Katrina emphasizes how truly embedded the use of technology has become at such a deeply personal level.

It's been riveting to watch the progression of tech-related help, which at the beginning was understandably based on the physical needs of survival. But now the tech-related assistance is going even deeper, to include tools to help assuage emotional needs.

There are increasing numbers of Web sites to help refugees connect with loved ones--either to find family members scattered in the wake of Katrina or to let people in other parts of the country know they've landed safely. To help this happen, there's an effort under way to get computers and communications hubs installed in places such as the Houston Astrodome to allow those displaced by the storm to begin their online search. IT vendors and individual technology practitioners are donating time, equipment, and money to help facilitate the infrastructure needed in shelters and other refugee havens.

Longer term, as the physical needs of the displaced continue to be provided for, the most powerful use of technology, and the Web in particular, will be to help the victims tell their stories.

To read more about the types of tech-related help now becoming available, please check out my blog entry. And to anyone helping the victims begin their journey back--with technology or by any other means--thank you.

Johanna Ambrosio
jambrosio@cmp.com
www.informationweek.com


2. Today's Top Story

New Security Technology Won't Foil Identity Theft, Researcher Warns
Thieves will figure out ways to get around new security technology such as smart ID cards and biometrics.

Related Stories:
Koran-Quoting Trojan Blocks Access To Porn Sites

The infection waits for the user to access a porn site, and then displays a quote from the Koran chastising the surfer.

Symantec Patches Another Antivirus Security Flaw
The vulnerability in its enterprise antivirus software could give attackers access to server user names and passwords.

The Four Most Common Security Dangers
Social engineering, faulty procedures, technical abuse, and insider trading rank as the four biggest threats. Learn more.


3. Breaking News

Satellite Communications Fill Katrina's Telephone Void ...
With most landline and cell-phone networks still dead in New Orleans and along the Gulf Coast where Hurricane Katrina hit hardest, there has been an almost panicky run to satellite phone service, which has remained uninterrupted in the days since the hurricane plowed into the region.

... As Phones, Computers Come To Astrodome Refugees
Newly displaced from the Superdome in New Orleans, the new Texas residents are getting 10-minute blocks of time to make free local and long-distance calls to try to connect with family members left behind or scattered among other sites.

Online Advertisers To Customers: Pick Up The Phone
The approach, called pay-per-call, is to prompt Web surfers to use the phone instead of clicking on an ad or sending an E-mail. It's ideal for smaller businesses whose customers ask lots of questions.

Typhoon Nabi Hits Japanese Production
Major manufacturing plants belonging to Sony, Fujitsu, and Toshiba are all located in the central path of the storm, but damage is said to be slight.

Adobe Extends LiveCycle Line
Adobe Systems beefed up its line of server-based products for the enterprise, adding component-based building blocks for assembling workflows and analyzing business processes.

Microsoft, Logitech Move More Mice
Microsoft says its new mice require less hand movements in confined spaces and are more accurate than other mice. One of the Logitech mice includes lights to indicate new mail or instant messages, and power-saving features.

Toyota Computer Makes You Watch The Road
An image-processing system detects when a driver is no longer looking straight ahead.

Digital Audio Looks To Conquer AM Airwaves
As digital audio broadcasts advance in parallel with digital TV, providers must still figure out how to transmit data over electric power lines.

-More News-

John Soat With "Microsoft Gets Mad" in Monday's episode of "The News Show."

Also in Monday's episode:

Eric Chabrow With "Outsourcing Gets Global"

Doug Henschen With "Open Source Gets Hungry"

Don And Lori Are "The Battling MacVitties"


----- The latest research, polls, and tools -----

Drop In IT Confidence
Business-technology managers are feeling uncertain about the U.S. economy and industry prospects. Learn how this will impact business and technology initiatives for the remainder of the year in InformationWeek Research's Evolving IT Priorities 3Q research.

Government Enterprise
For all the latest government news, opinions, and trends, check out our newly redesigned and expanded Government Enterprise site.

-----------------------------------------


4. In Depth: Voice Over IP

3Com Rolls Out New VoIP Applications
Additions are aimed at converged networks to increase productivity, reduce telecom costs, and build stronger customer interactions.

Google, Microsoft At It Again--This Time It's VoIP
Microsoft acquires Teleo a week after Google offers instant messaging with VoIP.

Analysis: Microsoft Moves Deeper Into VoIP
Observers expect to see more MSN-integrated consumer applications that include new the Teleo software Microsoft acquired last week.

Skype Insists It Is Not For Sale; IPO Another Question
The "for sale" rumors have been circulating in recent days along with the report that the firm has hired investment banking firm Morgan Stanley & Co. to perhaps float an IPO.


5. Voice Of Authority

Data On Your Portable Devices: Priceless
The true dollar value of a laptop, cell phone, PDA, or iPod isn't on the price tags attached to the devices, but the entertainment stored on them, Eric Chabrow says. For the typical member of Generation Y--18- to 24-year-olds who grew up with portable technologies--the value of the stored data approaches $2,200.


6. White Papers

Case Study: First American Meets Its Help-Desk Goals
Learn how First American addressed end-user and business reporting needs--and saved more than $2 million to boot.


7. Get More Out Of InformationWeek

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