Stories From The
Issue Of » June 24, 2002
COVER STORY
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Making CRM Fit
Vendors' next big challenge is integrating software to link to all parts of a company
Customers Want The Personal Touch
Leveling Off
Conflicting market signals erode confidence in the economy and signal a slow recovery
Most Recent Digital Issue
BUSINESS APPLICATIONS
- What-Iffing Aids Quick Decisions
- Swiss Hopes To Reach New Heights
- DuPont Creates Order From Shipment Chaos
THE NEW WORKPLACE
- Tech Overhaul Requires Team Effort
- Recruiting Software Encourages Collaboration
- Sharing The Risks And Rewards Of Outsourcing
INFRASTRUCTURE
TECHONOMICS
OPINION
- Chris Murphy IT Confidential
- Bob Evans Business Technology: The $40 Billion Question
- David Post and Bradford C. Brown On The Horizon: Confusion Reigns Where Law Meets Cyberspace
- William Schaff Taking Stock: Siebel's Stock Is Fairly Priced, But The CRM Vendor Is No Bargain
- Lou Bertin The Observer: The Vision Thing
- Stephanie Stahl Editor's Note: Looking For Clarity In A Confusing Marketplace
BEHIND THE NUMBERS
FINANCIAL
FRONTEND
- Detect It Yourself
- Taking Back The Net?
- Quantum Entanglement May Mean A Quantum Leap
- The Ultimate Selling Machine
FOLLOW THE MONEY
- KnowledgeNet Stands Out Among E-Learning Providers
- Video-On-Demand Gets $22M Vote Of Confidence
- XO Files Bankruptcy Bid And Seeks New Financing
- Info Security Outsourcer Expands Through Acquisition
BREAKAWAY
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