Stories From The
Issue Of » June 24, 2002
COVER STORY
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Making CRM Fit
Vendors' next big challenge is integrating software to link to all parts of a company
Customers Want The Personal Touch
Leveling Off
Conflicting market signals erode confidence in the economy and signal a slow recovery
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BUSINESS APPLICATIONS
- What-Iffing Aids Quick Decisions
- Swiss Hopes To Reach New Heights
- DuPont Creates Order From Shipment Chaos
THE NEW WORKPLACE
- Tech Overhaul Requires Team Effort
- Recruiting Software Encourages Collaboration
- Sharing The Risks And Rewards Of Outsourcing
INFRASTRUCTURE
TECHONOMICS
OPINION
- Chris Murphy IT Confidential
- Bob Evans Business Technology: The $40 Billion Question
- David Post and Bradford C. Brown On The Horizon: Confusion Reigns Where Law Meets Cyberspace
- William Schaff Taking Stock: Siebel's Stock Is Fairly Priced, But The CRM Vendor Is No Bargain
- Lou Bertin The Observer: The Vision Thing
- Stephanie Stahl Editor's Note: Looking For Clarity In A Confusing Marketplace
BEHIND THE NUMBERS
FINANCIAL
FRONTEND
- Detect It Yourself
- Taking Back The Net?
- Quantum Entanglement May Mean A Quantum Leap
- The Ultimate Selling Machine
FOLLOW THE MONEY
- KnowledgeNet Stands Out Among E-Learning Providers
- Video-On-Demand Gets $22M Vote Of Confidence
- XO Files Bankruptcy Bid And Seeks New Financing
- Info Security Outsourcer Expands Through Acquisition
BREAKAWAY
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- Data Center Optimization: Federal agencies must increase server utilization and energy efficiency as they squeeze more computer processing into fewer data centers. We explore how the Army, Homeland Security, Veterans Affairs and others are doing that.
- Future Cities: The world's urban centers are growing, creating a civic management challenge of unprecedented scope and complexity. Our exclusive survey reveals the opportunities and challenges for city planners and municipal IT pros.
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