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Starbucks' Stephen Gillett: InformationWeek's IT Chief of The Year

Starbucks' Stephen Gillett: InformationWeek's IT Chief of The Year
Starbucks’ CIO blends technology, marketing, and innovation, a winning formula in our annual recognition of IT leadership.
How Starbucks Blends Marketing And Tech
Its holiday iPhone app shows how innovating for customers is a collaborative effort under the leadership of CIO Stephen Gillett, InformationWeek's IT Chief Of The Year.
Starbucks' Help Desk Secret: Model An Apple Store
Could your IT help desk learn a thing or two from the Apple genius bar concept? Starbucks CIO Stephen Gillett, InformationWeek's IT Chief of the year, sees it as the latest step in the consumerization of business IT.
Slideshow: How Starbucks Taps 7 Tech Trends
Starbucks is a leader in mobile payments, but it's still early in its use of cloud computing and big data customer analytics. Here are 7 ways that Starbucks CIO Stephen Gillett, InformationWeek's 2011 Chief of the Year, is utilizing emerging tech.

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In this issue:

Data Center Optimization: Federal agencies must increase server utilization and energy efficiency as they squeeze more computer processing into fewer data centers. We explore how the Army, Homeland Security, Veterans Affairs and others are doing that.
Future Cities: The world's urban centers are growing, creating a civic management challenge of unprecedented scope and complexity. Our exclusive survey reveals the opportunities and challenges for city planners and municipal IT pros.
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