Sometimes technology disappoints. Here are some of the products, services and companies that let us down in 2012.
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The well-publicized iOS 6 Maps fiasco was a major embarrassment for Apple, which in recent years has seemed nearly incapable of making any major flubs. (Mishaps such as the problem-plagued Mobile Me online service were relatively minor.) Before launching iOS 6, Apple had boasted that its new Maps app would surpass the capabilities of the time-tested Google Maps, which was getting the boot for reasons stemming largely from the increasingly icy relationship between Apple and Google. But iOS 6 users immediately found Maps to be a mess, a bug-plagued app brimming with missing or misplaced landmarks, inaccurate directions, a lack of information on public transportation routes or stations, and other woes. The ruckus forced Apple CEO Tim Cook to issue a public apology with a promise to fix Maps. As for Google Maps, it made a triumphant return to the iPhone in December after a 3-month banishment. (The iOS Maps screen grab above is from sarcastically titled The Amazing iOS 6 Maps site.)
. We've got a management crisis right now, and we've also got an engagement crisis. Could the two be linked? Tune in for the next installment of IT Life Radio, Wednesday May 20th at 3PM ET to find out.