Judging by the investments that developers -- both well-established and start-ups -- are making in the collaboration market, software vendors are paying more than lip service to the adage that no man is an island. Certainly, businesses are investigating -- and investing in -- tools that help employees brainstorm, locate each other, schedule meetings, and communicate via social networks. Collaboration technology itself covers a broad spectrum of devices, from instant messaging and email, to cell
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Available free to businesses users -- whether they are Salesforce.com customers or not, Chatter lets users collaborate, share, and interact via a private, secure network. Chatter works on any desktop, as well as multiple mobile devices such as iPad, iPhone, BlackBerry, and Android. Users also can receive notifications; find and share files; get reports and analytics from the software's dashboard, receive recommendations on people to follow, and invite colleagues to join the social network software. More than 60,000 companies use Chatter, according to Salesforce. Santander Consumer USA, for example, uses Chatter to share presentations, documents, and status updates, the auto-financing company said. "Our employees love using Chatter to stay informed and learn from each other," said Will Stacy IV, director of marketing at Santander, in a video.
Google in the Enterprise SurveyThere's no doubt Google has made headway into businesses: Just 28 percent discourage or ban use of its productivity products, and 69 percent cite Google Apps' good or excellent mobility. But progress could still stall: 59 percent of nonusers distrust the security of Google's cloud. Its data privacy is an open question, and 37 percent worry about integration.