IoT
News
Commentary
5/1/2008
07:47 PM
Melanie Turek
Melanie Turek
Commentary
50%
50%
RELATED EVENTS
The Analytics Job and Salary Outlook for 2016
Jan 28, 2016
With data science and big data top-of-mind for all types of organizations, hiring analytics profes ...Read More>>

UC Hard to Quantify When You Do Not Know What it Is

In a recent VoiceCon newsletter, Eric Krapf commented on a Gartner study that seems to show a disconnect around expectations for unified communications between those companies that have deployed the technology and those that haven't (but intend to). Companies that have deployed UC value it for the business process change it will bring; those who plan to deploy it say they are looking for hard-dollar cost savings.If I had to guess (and I do, not having participated in the study), I'd say that one reason people who say they're going to deploy UC focus on cost savings is because they're not really talking about UC--they're talking about IPT. The fact is, much confusions remains around what the term "unified communications" really means, but a good majority of the IT people I spoke with at Interop this week define it, quite simply, as Voice over IP. They get that there may be more to it than that eventually, but they bat the term around somewhat arbitrarily in discussions and--I would suggest--survey responses, too.

Comment  | 
Print  | 
More Insights
Register for InformationWeek Newsletters
White Papers
Current Issue
How to Knock Down Barriers to Effective Risk Management
Risk management today is a hodgepodge of systems, siloed approaches, and poor data collection practices. That isn't how it should be.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.