Whiteboard: Unified Communications Guts & Bolts
Michael Healey talks about the vital components in a unified communications infrastructure, including the need to have your voice, network, apps and security teams working together to ensure a quality of service that meets customer expectations.Unified Comm
LifeSize: Less Expensive, High Quality TelepresenceLifeSize introduced several enhancements to its telepresence solutions, including a 10x high def camera for its room-based systems, an executive solution in partnership with LG, and new MCUs for high-def multipoint video.
Tech innovation -- San Francisco Giants SytleHow the San Francisco Giants CIO sees his IT priorities, and a deeper dive into how they've employed Voice Over IP to save money and drive innovation.
Sponsored Video: Avaya Wins Customer Trust Through Teamwork & Customer ServiceAn Avaya customer was facing global call center issues that involved many of the suppliers, including Avaya. Through hard work and teamwork, Avaya was able to help solve the problem, and gain the customers trust.
Interop Las Vegas 2010 - ShoreTel's Brilliantly Simple Unified Communications - www.interop.comHere we had a demonstration of how the ShoreTel Unified Communications system simplifies the escalation of communications paths within your organization from instant messenger (IM), to voice over IP, to video conferencing and web collaboration.
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