Web-performance-measurement vendor Keynote Systems Inc. last week acquired privately held NetRaker Corp. for an undisclosed sum and said it will use the company's Web-site customer-experience technology to enhance service offerings packaged as WebEffective Intelligence Platform. The subscription services include tracking to analyze the usability of a Web site, a tool to monitor how Web-site visitors use a site, and a benchmark system to provide customer scores on a site's content, ease of use, performance, brand value, and satisfaction. Keynote declined to disclose the service's price.
Building A Mobile Business MindsetAmong 688 respondents, 46% have deployed mobile apps, with an additional 24% planning to in the next year. Soon all apps will look like mobile apps – and it's past time for those with no plans to get cracking.
. We've got a management crisis right now, and we've also got an engagement crisis. Could the two be linked? Tune in for the next installment of IT Life Radio, Wednesday May 20th at 3PM ET to find out.