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When CIOs Crash And Burn; Inside The GPhone

CMP Information Week
InformationWeek Daily - Tuesday, Nov 13, 2007


Editor's Note

When CIOs Crash And Burn

Stuart Scott's sudden, ignominious departure from Microsoft is just one way for CIOs to be shown the door. HR violations, lack of execution, poor judgment, failure to protect the company's vital information -- a lot can go wrong, and when it does, there are consequences.

I met Scott two months ago at InformationWeek's conference in Tucson, Ariz., where he was a featured speaker. In front of some 300 conference attendees, I interviewed Scott and Kevin Turner, Microsoft's chief operating officer and, notably, Scott's boss. The two talked about the way they worked together, including regular meetings with Bill Gates to brainstorm over Microsoft's internal IT operations.

Scott and Turner presented a pleasant picture of harmony and accomplishment. They talked about how Microsoft has consolidated data centers and held IT costs flat, while directing freed-up resources into new, value-adding software development projects. Afterwards, some attendees thought it all sounded too good to be true. They were right.

Turner, the former CIO of Wal-Mart, is a no-nonsense kind of guy. One has to wonder what Scott did to bring the hammer down on himself. The father of seven seemed squeaky clean, spending his out-of-office time coaching and "leading youth groups," according to his bio. Microsoft will only say that Scott violated company policies. Not surprisingly, rumors are flying on the Web.

There are myriad ways for IT execs to get into trouble and just as many ways for them to exit. Morgan Stanley's embattled CTO Guy Chiarello recently "retired," according to one source. (I have a call into Morgan Stanley to confirm; no response yet.) If true, that's a face-saving good-bye compared with Scott's swift boot.

Read the rest of my blog at CIOs Uncensored.

John Foley
jpfoley@cmp.com
www.informationweek.com

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