TECH DIGITAL RESOURCE LIBRARY

Resource Library

Access the latest white papers, research webcasts, case studies and more covering a wide range of topics like Mobile, Cloud and Data Analyitcs. Filter the library by ...

Empowering Contact Center Agents through Better Analytics

by Five9, Inc.Nov 20, 2018

More now than ever, contact centers are using performance and KPI results to motivate and channel agent behavior. Some examples include real-time analytics of customer interactions, improved customer data analytics, and agent performance analysis tools. Contact centers that deploy these statistics to agents can gain the competitive advantage that comes when agents understand how their activities impact the overall success of their teams and company. Join No Jitter, Five9, and Nemertes Research

  • Customer Support
  • Analytics
  • Contact Centers
  • Details

How Enterprises Are Using IT Threat Intelligence

by Dark ReadingNov 20, 2018

Concerns over nation-state actors and other security threats are driving enterprises to rethink the way they collect and analyze cybersecurity data. A high percentage of organizations are seeking to augment their internal telemetry with external threat data so they can identify and respond to potential data compromises faster. However, collecting and analyzing threat intelligence is no easy task — early implementers report being slowed by manual data correlation and analysis processes.

  • Dark Reading
  • Security Monitoring
  • Risk Management
  • Details

Discovering Your Total Cloud Footprint

by QadiumNov 20, 2018

In order to gain complete visibility into all of your organization's cloud assets, you cannot focus just on assets managed within known IaaS accounts. You must index everything routable on the public Internet to discover all your cloud assets, including those outside management, to ensure nothing is missed. Learn how a well-executed whole-Internet cloud discovery can provide substantial business value to organizations.

  • Qadium
  • Security
  • Cloud Security
  • Details

Know Your Unknowns With a Master IP Address List Audit

by QadiumNov 20, 2018

Knowing your network is the most foundational step in building a secure organization, but many organizations overlook important edge cases and even mundane events that lead to an incomplete view of their network. Learn the benefits of using a whole-Internet approach to IP address discovery.

  • Qadium
  • Cybersecurity
  • Risk Management/Security
  • Details

Edge Expander

by QadiumNov 20, 2018

Your unknown Internet assets can devastate your business. Attackers exploit your blind spots and find what you didn't know you had. Expanse Edge Expander provides IT security teams with a continuously updated view of their Internet Edge and its exposures so they can be tracked and remediated to reduce risk, prevent data breaches, and stop ransomware attacks.

  • Qadium
  • Security Monitoring
  • Risk Management/Security
  • Details

Edge Behavior

by QadiumNov 20, 2018

Attackers don't care how your Internet Edge should be configured. It's a global blindspot that must be fixed now. Edge Behavior dynamically analyzes communications across the global Internet to detect and stop risky and out-of-policy activities on your Internet Edge before they can be exploited, without the need for installation or configuration.

  • Qadium
  • Risk Management
  • Cybersecurity
  • Details

IP Address Audit Checklist: A 10 Step Guide

by QadiumNov 20, 2018

Quickly securing your Internet Edge is an urgent business imperative, and must start with a baseline audit of the IP addresses that are relevant to you, not only those directly registered to you, but also those IP addresses that host digital assets your organization exposes to the public Internet.

  • Qadium
  • Risk Management
  • Cybersecurity
  • Details

Cyber Threat Intelligence Inside Your Organization

by ExabeamNov 14, 2018

Information sharing and data about global attacks are useful, but some of the most important threat intelligence resides right inside your own organization. What can you learn by taking a closer look at your user lists and internal network traffic, your business plans and risk assessments? In this webinar, learn about the tools that can help your internal threat intelligence gathering, how to fine-tune your monitoring efforts, and how efforts like these could help you detect attackers and defend

  • Vulnerabilities & Threats
  • Details

Ponemon Study: Managing the Risk of Post-breach or "Resident" Attacks

by Illusive NetworksNov 14, 2018

How well-equipped is your organization to stop insider attacks or external attackers once they're inside your network? According to this study, almost two-thirds of respondents lack efficient capabilities to detect and investigate "stealth" attackers before serious damage occurs.

This report, summarizing insights provided by over 600 IT and IT security professionals, sheds light on:

•The challenge to align security programs with top business risk priorities

  • Illusive Networks
  • Cybersecurity
  • Risk Management/Security
  • Details

The Five Essential Capabilities of an Analytics-Driven SOC

by SplunkNov 14, 2018

Due to recent cyberattacks, security operations centers (SOCs) have had to focus on a holistic and cohesive security strategy by consolidating the right people, processes and technology to mitigate and remediate attacks.This white paper dives into the necessity of SOCs to be analytics driven and how it helps IT and business leaders assess their own risk levels.

  • Splunk
  • Cybersecurity
  • Security
  • Details