Date: March 2005
Type: Case Study
Overview: Southern Farm Bureau Casualty Insurance Co., a $2.1 billion multi-line property and casualty carrier, was looking for ways to give agents, and ultimately policyholders, immediate access to its insurance services. The Mississippi-based carrier doing business in seven states faced a challenging technical problem. Information on more than 3.1 million policies was stored in separate systems, driving up IT costs for a variety of tasks, such as management reporting and regulatory compliance, and making them difficult to manage. Southern Farm Bureau chose CSC’s Exceed, a browser-based system that fully integrates all insurance functions including policy administration, billing and claims. With the solution the insurer extended automated underwriting to agents over the Web, streamlined claims processing and reserving and improved user productivity and training.
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