Making the Case for BPM: A Benefits Checklist
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Overview: For several years running, Business Process Management(BPM) has become a top priority for companies. CIOs and IT executives continue to place business process improvement as the top business priority for their IT organizations.1,2,3Ofcourse, there are many options for improving business processes—ranging from complete process reengineering to adopting new process management methodologies, like Lean Six Sigma, or adding new capabilities to existing systems. At Lombardi, an IBM company, we believe that an investment in BPM software, while leveraging proven methodologies and best practices, is the best investment companies can make in delivering sustainable business process improvement. This paper is intended for groups who want to make the business case for investing in BPM to drive process improvement. It provides an overview of the areas of benefit that companies can expect from BPM as well as concrete examples of value. It also compares the use of BPM to alternative approaches for driving process improvement. Finally, this paper provides a basic introduction to the costs associated with a BPM initiative.