Skechers, an IBM ECM Customer Case Study
Click here to download now
Overview: Skechers plans locally, deploys globally to achieve process efficiency and compliance.
Trendy, savvy and cutting-edge were not the words to describe Skechers’accounts payable process. The manual process was rife with inefficiency. Lost documents, duplicate copies, postal and courier costs, lack of standard process, inability to determine invoice status, the expense of storing paper documents and end-of-quarter surprises describe a process that was hardly Sarbanes Oxley (SOX) compliant. With over 6,000 domestic invoices being processed monthly, in addition to the 1,000 invoices originating in the EU and Canada, the volumes and problems would only increase with Skechers’ burgeoning growth. An earlier attempt to remedy the problem – having invoices scanned by an outside service – reduced the overhead of dealing with paper, but often resulted in poor quality images, causing the AP staff to revert to the original document for accurate information.