The CIO Perspective; To Be Great at IT, You Must Be Great at BPM
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Overview: These insights on Business Process Management (BPM) come fromToby Redshaw, the Group CIO that is leading a successful BPM pro-gram at Aviva plc, the world’s fifth largest insurance group. Theseremarks were made during Toby’s keynote presentation at theLombardi Driven 2009 User Conference.

