Sharpen ECM Skills to Power-Up Productivity
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Overview: With the growing amount of content in the public sector, the need to find greater efficiencies for managing is critical for productivity and efficiency. Some 40% of time is spent just looking for information, which can be taxing on the bottom line. Employees spend an immense amount of time searching, often fruitlessly, for information that they need to finish a project, develop a plan, or perhaps find the answer to a critical question. Eugene Roman, CTO, Open Text, outlines specific things organizations and government agencies need to do to sharpen their skills to increase productivity. Key tips include how Web 2.0 tools can be leverage to help teams communicate better and share information from point of origination to point of need; how to encourage employees to embrace higher levels of content sharing; and how setting up social media tools like portals and activity feeds provide vehicles for collaboration and sharing. Additionally, Roman discusses how Enterprise Content Management systems help with maintaining compliance regulations, governance, and more efficient work flows.