UBM: TECH DIGITAL RESOURCE LIBRARY

Data Quality Issues in the Configuration Management Database (CMDB)

by BDNA

Authored on: Mar 26, 2014

Download A Configuration Management Database is only as good as the data inside it. Unfortunately, most CMDBs are filled with data that's outdated, inconsistent, or incomplete.

This report highlights the findings of a close look at the data sources and patterns in the IT hardware and software market. What a careful look at the numbers tells us is this: data in most CMDBs is not clean - and without clean data, you cannot get the results you want and need from your CMDB.

The problem isn't the CMDB software or the processes you use to populate and manage the CMDB. Nor is it the fault of the vendors of the various assets. It's simply an unfortunate side effect of the complex, dynamic IT world that we live in today. In fact, according to Gartner, Poor data quality is a primary reason for 40% of all business initiatives failing to achieve their targeted benefits.

This whitepaper will look at why clean data is essential for you CMDB and how to cost effectively accomplish this goal


Whitepaper