UBM: TECH DIGITAL RESOURCE LIBRARY

2013 Gartner Magic Quadrant for the CRM Customer Engagement Center

Oct 13, 2013

Download The blend of social media engagement with CRM software is evolving the contact center into the customer engagement center. Gartner's 2013 CRM customer engagement center Magic Quadrant looks at vendors that respond to the challenge of "any channel" customer service engagement.


Whitepaper