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Overview: Business Intelligence is more of and art than a science. In exploits of science one knows exactly what to expect in the end. In exploits of art one knows the end but the end could be different for different people with different experience, maturity, methodology, and technology. Business intelligence is more of an art than a science because everyone knows what they need in the end but how they achieve the end result depends on the experience of people in the organization, BI organizational maturity, methodology, and the technology. An organization that is primarily driven by sales of goods and services knows that the end result that they need is an increase in sales every year for them to be in a healthy business. But the way every organization achieves this depends on the various constraints that the organization has and how the intelligence to increase sales is derived. An organization grapples with various constraints. All these constraints when steered properly unlock several opportunities. Hence, the title, “Theory of constraints”. One of the organizations that I worked with utilized this theory of constraints to the letter of law and saw some tremendous business gains and effectiveness.
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