Idera and NetIQ Products Help 1-800-Flowers.com Keep Blooming


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Date: January 2008
Type: White Paper
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Overview: 1-800-Flowers provide a wide variety of gifts through its web site. It’s business relies on emotions. The IT organization is charged with delivering perfect availability of their customer-facing web site and high quality of service to their growing number of customers. The company site experiences huge usage spikes during major holidays. By using AppManager and SQLdm together helps the IT staff stay proactive. AppManager offers real-time monitoring and analysis while SQLdm is helpful in pinpointing problems and identifying resolutions for the backend SQL Server databases. It has helped to analyze trends so they can accurately project future requirements.

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