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Overview: This white paper from BMC Software describes the concepts underlying the BMC Remedy IT Service Management applications and gives best practices for establishing IT service and support using BMC Remedy IT Service Management to manage data about one’s IT environment. BMC Remedy asset management helps to align asset portfolios to business needs, lower software license costs and compliance risk, avoid over and under purchasing of hardware and software and reduce leasing costs and penalties. ITSM applications deliver included best practice process and workflow that can easily be adapted to deliver maximum value to the business.
The Bottom Line on Asset Availability
Keeping your plant assets up and running is crucial to productivity and profit, but most facilities don’t really know if they are running at...
Impact Business Performance with BPM
To maximize your chances for success, you need the ability to continually optimize, streamline and align business processes to meet changing business needs for greater performance. Business process management (BPM) from IBM can help.
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