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Overview: The paper published by Avaya provides guidelines for success in deployment and solution optimization. Avaya has created a straightforward yet holistic definition: Unified Communications is the convergence of real-time and non-real-time business communication applications. These applications include voice and video telephony, conferencing, collaboration, voice and video mail, instant messaging, email, calendaring and contacts. Users can access these capabilities using multiple modalities including voice, data, and speech access; as well as through multiple devices - from mobile phones to PCs.
The Bottom Line on Asset Availability
Keeping your plant assets up and running is crucial to productivity and profit, but most facilities don’t really know if they are running at...
Impact Business Performance with BPM
To maximize your chances for success, you need the ability to continually optimize, streamline and align business processes to meet changing business needs for greater performance. Business process management (BPM) from IBM can help.
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