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Overview: Enterprise IT operations professionals are under increasing pressure to align their services with business processes and goals, help cut unnecessary costs, boost operating efficiency, and drive productivity and innovation. A Ziff-Davis/Strategy Group survey found that companies are not always able to facilitate effective business-IT communication, and that although the general trend seems to be moving toward service-oriented alignment, enterprises are not yet confident about automation, proactive problem-solving, consolidation, and virtualization. BMC Software offers IT management solutions that meet each of these needs and enable customers to achieve and communicate service level goals, improve processes and quality of service.
Harnessing Your Tribal Knowledge
Corporations are modern tribes, with their own members, culture, and knowledge. Capturing, saving, and sharing the collective knowledge of the tribe can lead to a more...
Impact Business Performance with BPM
To maximize your chances for success, you need the ability to continually optimize, streamline and align business processes to meet changing business needs for greater performance. Business process management (BPM) from IBM can help.
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