Executive Dashboards: Putting a Face on Business Service Management

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Executive Dashboards: Putting a Face on Business Service Management

Source: BMC Software

Date: January 2008

Type: White Paper

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Overview: This paper published by BMC Software explains Executive Dashboards: Putting a Face on Business Service Management. Today, many, if not most, business processes involve business services delivered by IT. As a result, close alignment of IT with the business is essential to the success of most organizations. The alignment of IT with the business requires close collaboration and communication not only among groups within IT, but also between IT and line of business managers. Dashboards vastly improve managers’ visibility into the business by democratizing information both horizontally and vertically.

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