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Multistage Cross-Sell Model of Employers in the Financial Industry

Date: January 2008
Type: White Paper
Rating: (1)

Overview: In the Financial Services industry, the cross-selling and retaining of customers have become very important issues. These issues have been addressed via the development of many predictive models. These models have been designed to identify customers having a high likelihood of purchasing multiple products. However, the vast majority of these models have been done at the business-to-consumer level. The independent variables for these models have generally included transactional data: transaction frequency, amount of transaction and purchase sequence, and demographic data (age, gender, income, geographic location, etc.) Alternatively, this paper explains an approach for multistage cross-sell modeling at the business-to-business (or employer) level.


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