A Guide to Messaging Archiving
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(2)Overview: Should you archive your organization's email content? Consider the following:
•According to the American Management Association, 24% of companies have
experienced their employees' email being subpoenaed and 15% have gone to court
because of lawsuits brought on by their employees' email.
•In September 2007, the Financial Industry Regulatory Authority (FINRA) announced
Morgan Stanley would pay $9.5 million to two sets of customers that made claims
against the company, and would pay $3 million for not providing email and
supervisory content.
•Best Buy filed suit against Developers Diversified Realty (DDR) and demanded
electronic documents, including emails, from DDR's backup system. Although DDR
argued that the content would be difficult to produce, the court ordered production of
the requested information within 28 days of the order. Law.com estimated the total
cost of just the production itself at $500,000 - a cost of more than $1,400 per tape.
•In June 2005 AMD filed suit against Intel and requested that email for a small number
of Intel employees be preserved.
The Intel employees in question
were to copy the requested email to
their hard drives. However, some
employees did not follow
instructions properly, resulting in
the loss of email that should have
been part of the discovery effort
over a period of more than three
months. The Wall Street Journal
reported that Intel has spent $3.3
million to process tapes to recover
the necessary emails.
•Email storage is growing at an average rate of 35% annually — three out of five decision
makers cite the growth of messaging storage as their leading messaging-related
problem.
Messaging archiving can help organizations to solve all of these problems and can satisfy a
wide range of legal compliance, regulatory, storage management, knowledge management
and other problems. Further, messaging archiving will, in most cases, reduce the risk from
non-compliance with legal or regulatory obligations, reduce overall storage costs and will
retain corporate 'memory' stored in messaging systems.
This white paper discusses the several reasons to implement a messaging archiving system
and provide an overview of ten vendors whose offerings are focused squarely on the
archiving space.
