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Overview: Implementing an innovative approach to determine the business value of information technology is an enormous task. This white paper from Intel provides tools and methodologies produced by an ITHV program which can easily fit within other common management practices. From research done to build the program, they have concluded that to create a world-class IT organization that clearly demonstrates bottom-line impact for the company the culture must shift from techno-centric to user-centric thinking. IT strategists will need to develop and systematically implement a uniform business value language.
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