UBM: TECH DIGITAL RESOURCE LIBRARY

Increasing Customer Satisfaction in a Highly Competitive Market

by Oracle

Authored on: Jun 27, 2013

Download Customer satisfaction and confidence in financial services institutions has reached an all-time low in light of bank failures, controversial policies and economic uncertainty. Financial institutions must adopt methods for increasing customer satisfaction through swift execution and planning of new products and services, which can best be accomplished with project portfolio management.


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