UBM: TECH DIGITAL RESOURCE LIBRARY

15 Minute Guide to Elevating the Customer Experience Through Statements

Authored on: Jan 25, 2012

Download This guide focuses on the importance of customer statements, in particular the vital role they can play in marketing an organization´┐Żs products and services, building and maintaining brand awareness, and reducing customer service costs.

It examines the features that make an effective statement from the customer perspective and how better statements can vastly improve the way businesses communicate with their customers.


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