Building Fortune-100-class Messaging on an SMB Budget
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Overview: Many mid-sized companies find it a challenge to deploy and maintain a reliable, cost-effective, and full-featured email and collaboration system. They opt out of implementing feature-rich functionality that would clearly benefit their employees such as widespread mobile messaging or larger mailboxes due to high cost or excessive complexity.
Not long ago, a 30-minute email outage during business hours was considered a tolerable annoyance. Today's email is a 24x7 mission critical application. The vast majority of organizations have users in different time zones accessing their mail, calendars, and other information with desktop computers, laptops, and mobile devices such as smart phones and the RIM Blackberry, anytime, anywhere.
Small-to-Medium Businesses (SMBs) typically do not have the budget of large enterprises with which to build large-scale data centers with top-of-the-line high-availability systems. They do not benefit from the staff efficiencies that come from the centralized IT expertise found at Fortune-100 companies. SMBs are challenged with the cost and complexity of deploying a complete messaging solution that is highly available, highly scalable, and supports broadly deployed mobile messaging.
There is now hope for SMBs. This white paper examines the architectural components of contemporary messaging and collaboration systems, and describes a solution that can help small and medium-sized businesses overcome their unique challenge of how to deploy Fortune-100-class messaging functionality and reliability without incurring excessive costs.