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ERP End-User Business Productivity: A Field Study of SAP & Microsoft

Source: Microsoft
Date: January 2008
Type: White Paper
Rating: (1)

Overview: In this white paper, the researchers measure how end users of Enterprise Resource Planning (ERP) applications describe the impact of Microsoft and SAP applications on their business productivity. This research found that Microsoft Dynamics end users on average rated their experience with Microsoft applications more favorably than SAP users rated their experience with SAP. These findings are based on a business productivity measurement framework developed by Keystone Strategy.


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