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Overview: Business rules nestled within code serve no documentation audience other than skilled SAS programmers, not management and analysts who ultimately provide the logic for these rules. However, business rules stated purely in terms of the customer are not directly translatable into code without major concession to both the code sophistication and the expertise of the customers. A workable solution is to store each business rule for each unique defined variable in an external file, both readily accessible by the Base SAS language, customers, and analysts.
Leverage Operational Responsiveness to Increase Customer Satisfaction
Beat the competition by responding immediately to customer actions through operational responsiveness.
Operational responsiveness is the ability of business processes and systems to respond...
IDC Complex Event Processing Excerpt
This paper seeks to explain what events are, why they are important to your business, and what the options are for processing and managing these events (depending on their type and volume).
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