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Cellular Phone as a Collaboration Tool That Empowers and Changes the Way of Mobile Work: Focus on Three Fields of Work

Date: January 2008
Type: White Paper
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Overview: The development and spread of cellular phones have been remarkable in recent years, and these phones are becoming an integral part of the social infrastructure. Cellular phones were observed to have had a significant influence on task organization and the structure of communication in these fields of work. This white paper describes how mobile workers have incorporated this new technology into their work creatively and constructively. Furthermore, it describes how cellular phones have changed the relationship between and enhanced the communication network among coworkers and customers.


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