Case Study: Telefonica Reduces Site Visits by 50% with Avocent

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Source: Avocent
Date: March 2011
Type: White Paper
Rating: (0)

Overview: Learn how Telefonica, the largest alternative carrier in Germany, reduced costs by cutting remote site visits by 50% and achieved faster problem identification and resolution with Avocent.

Servicing more than 30 national carriers, 160 Internet Service Providers and 30 of the biggest German online services requires Telefonica to deliver the global reach, connectivity, guaranteed Service Level Agreements, scalability and flexibility that businesses demand of an Internet Access Provider. Telefonica needed a way to better access and manage IT equipment – including servers, routers, switches – at 280 POP locations throughout Germany.

Because Telefonica guarantees its Internet access service and performance as being reliable, the company counts on its equipment to continuously get the job done with little or no downtime.

Telefonica considered several vendors but chose Avocent because of the company’s flexibility in customizing its AlterPath™ Advanced Console Server (ACS) to incorporate an ISDN card. It is one of the few console servers with a PCMCIA slot, which allows for enhanced functionality with support for many interface cards and product features, including offline data buffering and scripting.

Most important, the AlterPath™ACS offers Telefonica network managers a secure, reliable and cost-effective solution to remotely maintain and monitor up to 16 routers, servers and other network devices per POP over a LAN/WAN network.

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