UBM: TECH DIGITAL RESOURCE LIBRARY

The Business Value of Post Warranty Contracts

by HP

May 01, 2012

Download As IT environments continue to become increasingly complex and sophisticated, internal and external customers continue to demand higher levels of service - thus, renewing support contracts to allow for this undisrupted service to mission-critical workloads is crucial.

This IDC paper examines the trends propelling the support services market and, in particular, explores the need for continuing post-warranty support. It also discusses the role that HP plays in this important market.

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