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Overview: Goldsmith-Agio-Helms, a global private investment banking firm with offices in Minneapolis, New York, Chicago, Los Angeles and London. Since all communications systems in five offices, from London to Los Angeles, were managed from global headquarters in Minneapolis, the firm needed a unified approach - one that would be easy to manage yet give customers instant access to their virtual ""A-team"" of bankers. The company deployed Nortel unified communications solution with high-value IP calling features, unified messaging, PC integration, on-demand conferencing, secure remote connectivity, presence, feature portability and more - easily managed from a central operations center.
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