Time is Money: Customers Use Dell ProSupport to Save Time
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Overview: With budgets tightening and IT staffs shrinking, IT managers have one common concern: how to do more with less. ProSupport is Dell's premier support for PCs, servers, networking, storage, and software applications. Through interviews and case studies, Technology Business Research, Inc. (TBR) found that ProSupport helps save time and money, and that the service is a key piece of the Dell portfolio that keeps customer retention high.