UBM: TECH DIGITAL RESOURCE LIBRARY

Top Considerations for Moving to a Cloud-based (SaaS) Delivery Model for I.T. Service Management

Authored on: Jan 13, 2012

Download Help Desk software as a service is attractive to many IT departments. It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.


Whitepaper