(2)
Overview: India’s non-profit Emergency Management and Research Institute (EMRI) have launched the country’s first ’Call 108’ emergency services contact system, powered by solutions from Nortel. The company’s challenge as to enable a quick and comprehensive emergency response, a reliable technology solution that was scalable for growth and provided extra reliability mission-critical emergency scenarios was required. Nortel’s solution enables callers to dial ’108’ and be instantly connected via a Nortel Meridian 1 Option 61C PBX to a Nortel Communication Server 1000 IP PBX for immediate routing to one of EMRI’s communications officers in Hyderabad using Nortel’s Contact Center Manager Server technology.
The Forrester Wave™: Complex Event Processing (CEP) Platforms, Q3 2009
Forrester Research, Inc. has named the Progress® Apama® complex event processing (CEP) platform as a standout leader in "The Forrester...
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