Customer Service: The Mantra of MCC Technology
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Overview: The Linksys VAR focuses on solutions, targeting the small business and education K-12 market, selling hardware as part of the solution. The challenge was growing K-12 school district with 5 campuses and three under construction needed to find an economical way to connect classrooms, labs and buildings. MCC Technology recommended Linksys equipment because of its quality and support. The customer was familiar with Linksys and had some Cisco equipment, so they readily agreed. The company had major quality improvement in Linksys products since Cisco became involved. At the conclusion of the project customer told it was a good recommendation.