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The Ideal Security Patch Process: An ITIL-Based, Best Practices Whitepaper

Date: January 2008
Type: White Paper
Rating: (0)

Overview: Implementing an ITIL-based Change Management process ensures that an organization uses standardized methods and procedures for evaluating, approving and releasing change. Patches, another form of system change, should follow the same Change Management process and adhere to release management principles. Emergency processes for critical patches should also be handled by the Change Management process, with clearly defined authorization and documentation requirements that must be obtained, even for the most urgent patch.


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