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Leveraging the Synergy Between Identity Management and ITIL Processes

Date: January 2008
Type: White Paper
Rating: (0)

Overview: Businesses nowadays are determined to manage IT from a business perspective to improve service, reduce costs, increase business agility and achieve regulatory compliance all while protecting profits. This white paper presents overviews of identity management and ITIL, examines the synergy between identity management and ITIL processes, focusing on those ITIL processes most relevant to identity management, describes an approach to integrating identity management solutions with applications that support ITIL processes and describes the business value this approach delivers.


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