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Overview: IT organizations are under intense pressure to meet ever-increasing demands for business services in an IT environment that is characterized by growing complexity, tight budgets, and the need for regulatory compliance. ITIL can help to address these demands, but many IT professionals perceive the effort required to implement ITIL processes to be substantial and don’t realize that one can implement key ITIL processes out of the box. Fortunately, viable IT service management solutions are available which, contrary to the opinion of skeptics, make it possible to implement ITIL processes out of the box.
Breakthrough Event & Fault Management for the New IT
The last twenty years have seen the complexity of enterprise and telecoms service delivery infrastructures grow beyond the economic viability of...
Solutions for 21st Century Healthcare
In this case study, learn how 3Com can help you enhance patient care by maximizing business continuity, security, and productivity.
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