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Nortel Network Case Study: London Borough of Waltham Forest

Date: January 2008
Type: White Paper
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Overview: Situated to the northeast of London, the London Borough of Waltham Forest (LBWF) comprises a predominantly built-up area with a population approaching a quarter of a million people. They wanted to improve customer services and meet e-Government targets. The BT-supplied Nortel solution provides a fully converged environment that includes the supply and management of a Wide Area Network (WAN) extending the IT infrastructure to all LBWF sites. It also provides an IP-based contact centre, new Local Area Networks (LANs), IP Telephony with unified messaging, desktop videoconferencing facilities, and internet access with managed security services.


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