Mar 01, 2009
This whitepaper explores current online user trends and provides the best practices and strategies needed to create an optimized, error-proof web site that will produce a strong and loyal customer base.
Specific topics include:
� Key findings and implications from the 4th Annual Harris Interactive Online Consumer Behavior Survey uncovering the motivation, behavior and expectations of today�s online user
� Strategies developed by over 300 leading companies designed to help you take advantage of today�s online trends and increase your overall profitability
� Proven best practices that will resolve web site usability issues, increase transaction conversion rates and reduce IT support costs.